Dear Joyent

Dec 31, 12:54 PM by Eric Allen

Dear Joyent,
I really can’t believe how much you guys have lost your edge. It seems like just last year you were top dog in Rails hosting. Speaking of which, what happened to that awesome Rails hosting site you acquired? Whatever, I’m sure you’ve been working on more important stuff like….oh wait, what? I really want to believe you are busy on things that will improve the experience of your customers, but I haven’t seen anything in the last few years. Heck, I know somebody who just finished migrating from the old FreeBSD system last week! Didn’t that migration start over two years ago?

How can you possibly have let something like Engine Yard happen to you?? Here you are, top dog in Rails hosting, lots of great press, great server farm, good service, and these whipper snappers eat your lunch? Heck, what kind of edge have you got on Slicehost anymore? I know, I know, you’re doing a lot more than Rails…like, uh, hosting people’s Wordpress blogs? Come on, how card can that be? Your shiny Virtualmin is sluggish as all get out, and setting up mongrels still isn’t particularly easy.

I guess I should probably just shut up. I’m one of those pesky freeloaders who committed $500 up front to get in while things were getting going. Yeah, I had definitely planned on getting more features out of Joyent as time went on, but it’s been a few years and the $500 has probably paid itself off. I’m just a cost to you. But even if I’d gone and gotten a shiny Accelerator, I still wouldn’t be any better off. I’m writing not because I need the features (my next Rails app will probably end up on Engine Yard), I’m writing because I care about you guys. I loved having the personal touch in the forums back in the day, and I feel like Joyent has taken good care of me despite the lack of new things. I wish you the best of luck as a company, and I hope to be proven wrong!

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